Shipping policy
Scholar Threadz Shipping Policy
Processing Time
- Orders are typically processed within 3–5 business days. Custom, personalized, school-specific, or high-volume orders may require additional processing time.
- Business days are Monday through Friday, excluding holidays
- Orders placed on weekends or holidays will be processed the next business day
- Custom or personalized items may require additional processing time
Shipping Methods
- Orders are shipped using the carrier and service available at checkout. Tracking information will be provided when available once your order ships.
- Tracking information will be provided via email once your order ships
- We currently ship within the United States only
Delivery Options
Standard Shipping:
- Estimated delivery: 5-7 business days after shipment
- Standard shipping is available for eligible orders. Available shipping and delivery options will be displayed at checkout.
School Pickup
- Free school pickup is available for eligible orders at participating Scholar Threadz Campus schools.
- When available, the school pickup option will appear during checkout.
- If an order qualifies for school pickup, all eligible items in that order may be picked up together at the selected school location.
- Please do not arrive at the school to collect your order until you receive a “Ready for Pickup” email from Scholar Threadz.
- Bring your order confirmation when picking up your order.
- Processing times for school pickup orders may vary. Any estimated timeframe shown at checkout is an estimate and does not mean the order is ready for pickup.
- School pickup availability, locations, and procedures may vary by participating school.
Shipping Costs
- Shipping costs, when applicable, are calculated and displayed at checkout before payment.
Delivery Information
- Delivery times are estimates and not guaranteed
- We are not responsible for delays caused by weather, holidays, or carrier issues
- Please ensure shipping address is accurate - we cannot redirect packages once shipped
International Shipping
- Currently not available
- We only ship within the United States at this time
Lost or Damaged Packages
- Contact us immediately at info@scholarthreadz.com if your package arrives damaged
- For lost packages, we will work with USPS to track and resolve the issue
- Claims must be reported within 7 days of expected delivery date
Address Changes
- Address changes must be requested within 24 hours of placing your order
- Contact info@scholarthreadz.com immediately for address change requests
- We cannot guarantee address changes after order processing begins
Questions?
For shipping questions or concerns, contact us at info@scholarthreadz.com or through our website contact form.